How we review suppliers and trucks

The review process

1. The user registers an account.
2. The user submits the required materials and applies to become a supplier.
3. Our staff check the materials and the authenticity of the related trucks, item by item.
4. Suppliers that meet the requirements are admitted.
5. After admission, the platform arranges for staff to visit the supplier’s factory.
6. Truck information a supplier uploads is shown only after the platform has reviewed it.

Three separate steps

These three steps are independent: completing one does not mean the others have been completed.

• Admission: the supplier’s materials have been checked item by item by our staff and the supplier has been admitted.
• Truck information approved: each truck is shown only after its information has been reviewed; when a listed truck’s information changes, it is reviewed again.
• On-site visit completed: platform staff have visited the supplier’s factory. Being admitted does not mean this visit has taken place.

What review marks mean

A review or verification mark on the platform (such as “Approved supplier”) means only that the review step the mark expressly describes has been completed. It should not be read as a factory audit, an on-site inspection of each truck, a third-party appraisal or a guarantee of condition.

The on-site visit is as shown by the completion status, date and scope the platform expressly displays.

What a review does not replace

Review results reflect the situation at the time and within the scope of the review. They are not a guarantee of a supplier’s future performance, of a truck’s full condition or of the outcome of a transaction.

Before signing or paying, buyers should verify who they are dealing with and the truck’s identity, condition, ownership and required documents, and set out both parties’ rights and obligations in a written contract; where professional judgement is needed, they may engage a qualified independent inspector. The platform does not collect payments, does not hold funds in escrow and is not a party to any vehicle sales contract.

If you find a problem

If you find inaccurate truck information or unusual supplier behaviour, please email shandongyiteauto@yiteauto.com with the link to the supplier or truck page, a description of the problem and any supporting evidence.